Privacy Policy

This policy explains what Novua Control stores, why it is processed, and how workspace-level operational data is handled.

1. Data collected

Novua Control stores account details, workspace metadata, integration settings, incident state, audit entries, and operational artifacts needed to provide the service.

2. Purpose of processing

Data is processed to authenticate users, scope workspaces, connect source systems, generate operational signals, and maintain an audit trail of incident actions.

3. Security and retention

Access is restricted by account session and workspace boundaries. Records are retained for service delivery, auditability, support, and security review, subject to operational and legal needs.

4. Third-party processors

The service may use third-party infrastructure and integrations such as hosting, databases, billing, and source-system APIs to operate the product.

5. Contact

Privacy questions can be sent to iveteamorim@gmail.com.